The Core Question Every Merchant Asks
When a customer redeems RynoCoins at your shop, you give them an immediate discount. That is real money leaving your transaction. So the natural question is: how and when does that value come back to you?
The answer involves understanding who bears the cost of redemption in the RynoWallet system, and how the settlement cycle works.
Who Bears the Cost of Redemption
In the RynoWallet network, the cost of a redemption is borne primarily by the merchant who issued the coins—not the merchant who accepts them. Here is the logic: when your shop issues 100 RC to a customer, you are making a commitment that those 100 RC will eventually be honored as a ₹100 discount somewhere in the network. That liability is yours as the issuer.
When a customer redeems those 100 RC at a different shop in the network, that shop gives the discount. The settlement cycle compensates that accepting shop from the pool of obligations accumulated by issuing merchants.
In practice: if you issue significantly more coins than you redeem, you are a net contributor to the network and receive settlement payments. If you accept more coins than you issue (up to the 3x MIR ceiling), you draw from the pool and net settlement flows the other direction.
The Monthly Settlement Cycle
RynoWallet runs monthly settlement cycles. At the end of each month, your merchant dashboard shows a complete settlement summary:
- Total RC issued by your shop this month
- Total RC redeemed at your shop this month
- Net position (positive or negative)
- Settlement amount receivable or payable
- Transaction-level detail for every issuance and redemption
New merchants receive settlement details, including bank account registration for transfers, during the onboarding process. Settlement is processed within the first 7 days of the following month.
The Closed Loop Case: Simpler Settlement
If you operate in Closed Loop mode (free plan), settlement is simpler because no cross-shop redemptions occur. Your coins are only redeemable at your shop. Every coin you issue is a discount you will eventually give to the same customer who earned it. There is no settlement with the network—just your own issuance liability to your own customers, which you control entirely through your earning rules.
The Audit Trail: Full Visibility at All Times
Every RynoCoin transaction—every issuance, every redemption, every expiry—is logged with a timestamp, customer identifier, merchant identifier, and amount. Your merchant dashboard shows this full ledger in real time. You can filter by date range, transaction type, and customer. Nothing is hidden.
This audit trail serves two purposes. First, it protects you—if a customer ever disputes a redemption, the ledger shows exactly what happened and when. Second, it gives you management information: which customers are your most active loyalty participants, when peak redemption happens, what your net position is at any point in the month.
No Surprises, No Hidden Fees
The subscription fee (₹299–₹799/month in Network mode) covers platform access. Settlement amounts are determined purely by your issuance and redemption activity—there are no platform commissions on coin value. You pay the subscription fee; the coin economics settle peer-to-merchant based on actual activity.